Privacy Policy

1. Introduction

STODIO (“we”, “us”, “our”) operates the digital platform available at www.stodio.io (the “Platform”).

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.

2. Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Business name
• Mailing address
• Role within an organisation
• Account login credentials (securely encrypted)
• Booking and campaign details
• Uploaded files and artwork
• Communications within the Platform
• IP address and device information
• Usage and analytics data

We do not collect sensitive information unless required or authorised by law.

3. How We Collect Personal Information

We collect personal information when you:

• Create an account
• Are invited to join the Platform
• Submit bookings or campaign details
• Upload files or artwork
• Communicate through the Platform
• Contact us directly
• Access or use the Platform

Certain information is collected automatically via cookies, analytics tools and server logs.

4. Purpose of Collection

We collect and use personal information to:

• Provide and operate the Platform
• Facilitate bookings between retailers and advertisers
• Enable secure file transfers and workflow management
• Manage campaigns and communications
• Send transactional notifications
• Improve performance, functionality and security
• Comply with legal obligations

We do not sell personal information.

5. Disclosure of Personal Information

We may disclose personal information:

• To retailers and advertisers connected to you through the Platform
• To third-party service providers such as cloud hosting, analytics and email providers
• Where required or authorised by law

We take reasonable steps to ensure third-party providers protect personal information appropriately.

6. Data Security

We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures include:

• Role-based access controls
• Secure cloud infrastructure
• Encrypted password storage
• Activity monitoring and logging

While we apply industry-standard safeguards, no method of internet transmission is completely secure.

7. International Data Transfers

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy standards.

8. Access and Correction

You may request access to or correction of your personal information by contacting:

privacy@stodio.io

We will respond within a reasonable timeframe.

9. Cookies and Analytics

We use cookies for authentication, security, functionality and analytics.

You may disable cookies in your browser settings. Some Platform features may not function correctly if cookies are disabled.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain transaction and audit records
• Comply with legal obligations

Temporary file transfers may be deleted automatically after their expiry period.

11. Complaints

If you believe we have breached privacy laws, please contact:

privacy@stodio.io

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

12. Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated effective date.